Collection of Bikes Ordered from Lazada

  1. Only Self-Collection Available. 

  2. Please choose self-collection as there will be no Delivery provided from Lazada Provided.
    • Customers who selected the delivery option by mistake and paid the additional delivery fees, please contact Lazada for a refund on the delivery fee.
    • We will not be responsible for the additional cost accidentally paid by the customer for delivery through Lazada.
    • Please note that it will be Lazada's decision on the refund of the additional delivery fees to the customer.

  3. Please make an arrangement with us for bike collection

  4. Please respect the rules and regulations at the collection point when collecting your bike.

  5. Please show the staff at the collection point your order confirmation via the Lazada App on your phone. 
    • Please Note that you may be unable to collect the bike if you are unable to show the order confirmation via the Lazada App

  6. A 10-15mins training will be provided on folding and using the bike along with some safety procedures.

  7. Warranty registration, service support and T&C will be explained to the customer upon collection of the bike.

  8. Delivery will be an additional of $35 via PayNow if requested by the customer.
    • Delivery services are not provided by Lazada and will be handled by third-party delivery services.
      (Charges vary on location & Unit)

  9. All Products sold are non-returnable, non-refundable or exchangeable.
Location:
199 Upper Paya Lebar Road, Singapore 534875
(Rules & Regulations when visiting our showroom for bike collection)


Bike Services & Repairs.
  1. For Bike Services & Repairs, please make an appointment with the service centre.

  2. When bringing the bike to the service centre for Bike Services and Repairs, please show the receipt or invoice number on the purchase of the bike from us. Please keep in mind that the service centre will not attend to bikes without a receipt.
    (T&C and Charges Apply.)

  3. Bike Services and Repair work will be carried out subjected to the availability of spare parts and key components at the service centre. The duration of the wait may be dependent on the arrival of certain spare parts and key components if needed.
    (T&C and Charges Apply.)

  4. Please respect the service centre’s decision on charges for Bike Services and Repairs that are primarily necessary for the rider's safety if needed.